Our Privacy Policy

By accessing our Websites and utilising our services, you acknowledge that you have read and understood this Privacy Policy and the information collection and handling practices outlined in it. This Privacy Policy was last updated on August 10, 2019. We may change this Privacy Policy from time to time so please check back regularly to keep informed of any updates. Overview This Privacy Policy describes in detail our policy and practices regarding our collection, use and disclosure of your personal data. We understand that providing information online involves a great deal of trust on your part. We take this trust very seriously and make it a high priority to ensure the security and confidentiality of the personal data you provide us when you visit our Website or use our services.

1. Collection of your personal data
2. How we use your personal data
3. With whom we share your personal data
4. How long we keep your personal data
5. Cookies
6. Your rights
7. How we protect your personal data
8. Information concerning minors
9. External links
10. International transfers
11. Changes to this Privacy Policy
12. How you can contact us

1. Collection of your personal data:
Personal data means any information about an individual from which that person can be identified, electronic addresses, date of birth. It does not include data where the identity has been removed or otherwise anonymized (anonymous data). In the course of our business, we collect and process personal data in different ways. We may collect personal data you give us directly, but we also collect data by logging how you interact with our services. For example, by using cookies on our Websites. The personal data we collect about you may include, but is not limited to: your name, email address, postal address, phone number, survey responses, booking details and other information you may provide about yourself to our Websites, and your IP address and web browser software.

You can choose not to provide us with your personal data. However, in general you need to provide us with certain information about you in order to take advantage of many features of the Websites.

2. How we use your personal data:
We use the personal data that we collect about you only for specific purposes. This includes, but is not limited to, offer our services to you, including your access to and use of our Websites and photos, to manage and facilitate booking enquiries, communicate with you about your use of our Websites and services, to respond to, or follow up on, your comments and questions and otherwise provide customer service, notify you about changes to our terms or privacy policy, ask you to take a survey, operate and improve our Websites and services, personalise your experience on our Websites, measure interest in and improve our Websites and services, notify you about promotions and special offers, to let you partake in a prize draw, competition or complete a survey, protect, investigate and deter against fraudulent or illicit activity, unauthorised or illegal activity, administer and protect our business and to resolve disputes or troubleshoot problems. We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you.

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

With your consent.

Where we need to comply with a legal or regulatory obligation.

Marketing:
We want to make it easy for you to take advantage of travel-related opportunities on our Websites. One way we do this is by sending you email messages that contain information about your travel-related interest. We believe these emails will provide you with useful information about travel-related special offers available through our sites. You will receive marketing messages from us if you have given your consent, if you have requested or if you purchased goods or services from us and if you have not opted out of receiving marketing messages.

3. With whom we share your personal data:
We share your information with our third-party agent who helps to create your booking.

4. How long we keep your personal data:
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or statutory reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure or your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements.

5. Cookies and other web technologies:
We collect information via cookies and other similar technologies (such as web beacons). Cookies are small text files that are automatically placed on your computer or mobile device when you visit a website. They are stored by your internet browser. Cookies contain basic information about your use of the internet. Your browser sends these cookies back to our Website every time you visit it, so it can recognise your computer or mobile device and personalise and enhance your browsing experience. You can find more details about what cookies and similar technologies (such as web beacons) we use in our Cookies Policy. You can also find out more information about cookies in general, including how to see what cookies are installed on your (mobile) device and how to manage and delete them at websites such as www.allaboutcookies.org and www.youronlinechoices.com/uk.

6. Your rights:
In accordance with applicable law, you may have the following rights regarding your personal data:

The right to request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

The right to request to correct your personal data if it is inaccurate. You may also supplement any incomplete personal data we have, considering the purposes of the processing.

The right to request deletion of your personal data if:
o your personal data is no longer necessary for the purposes for which we collected or processed them; or
o you withdraw your consent if the processing of your personal data is based on consent and no other legal ground exists; or
o you object to the processing of your personal data and we do not have an overriding legitimate ground for processing; or
o your personal data is unlawfully processed; or
o your personal data has to be deleted for compliance with a legal obligation.

The right to object to the processing of your personal data. We will comply with your request, unless we have a compelling overriding legitimate interest for processing or we need to continue processing your personal data to establish, exercise or defend a legal claim.

The right to restrict the processing of personal data, if:
o the accuracy of your personal data is contested by you, for the period in which we have to verify the accuracy of the personal data; or
o the processing is unlawful and you oppose the deletion of your personal data and request restriction; or
o we no longer need your personal data for the purposes of processing, but your personal data is required by you for legal claims; or
o you have objected to the processing, for the period in which we have to verify overriding legitimate grounds.

The right to data portability. You may request us to receive the personal data that concern you. You may also request us to send this personal data to a third party, where feasible. You only have this right if it regards personal data you have provided us, the processing is based on consent or necessary for the performance of a contract between you and us, and the processing is done by automated means. You will not have to pay a fee to access your personal data (or to exercise any of the other rights described in this Privacy Policy). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. In an effort to speed up our response, we may also contact you to ask you for further information in relation to your request.

7. How we protect your personal data:
We are committed to protecting the personal data we collect. While no website can guarantee perfect security, we have implemented and maintain appropriate physical, administrative, technical, and organisational measures to protect the personal data you provide us against unauthorised or unlawful access, use of disclosure and against accidental loss, damage, alteration or destruction.

8. Information concerning minors:
Camber Caravans is a general audience site and does not offer services directed to minors. We do not knowingly collect data relating to minors. If a person whom we know is under 13 years of age sends us personal data, we will delete or destroy this information as soon as reasonably possible.

9. External links:
Our Website may include links to third party websites, plug-ins and applications. If you access other websites from the links provided on our Website, the operators of those websites may collect or share information about you. This information will be used by them in accordance with their privacy policy, which may differ from our Privacy Policy. We do not control these third-party websites and recommend that you examine the privacy statements posted on those other websites to understand their procedures for collecting, using and disclosing personal data.

10. Changes to this Privacy Policy:
Camber Caravans may change or modify this Privacy Policy from time to time. We will note the date that revisions were last made to this Privacy Policy at the first page of this Privacy Policy, and any revisions will take effect upon posting. We will notify our members of material changes to this Privacy Policy by either sending a notice to the email address you provided us or by placing a notice on our Website. We encourage you to check this Privacy Policy from time to time to review the most current version.

11. How you can contact us:
To contact us please use our contact page on our website.